TERMS OF USE
Latest Updated Sep 2023
Welcome to obdtune.com (referred to as "we," "our," or "us"). We are delighted to have you here and are committed to providing high-quality OBD modules and services to meet your needs. By accessing and using our website, you agree to the following Terms of Use. If you do not agree, please refrain from using our website.

Our Services

We specialize in selling OBD modules for vehicle programming. Our products and services are designed for private individuals, businesses, and automotive professionals alike.

User Responsibilities

By using our website, you agree to:

  • Provide accurate and up-to-date information when submitting requests or registering;
  • Use the website only for lawful purposes;
  • Avoid copying, distributing, or misusing any content or materials from the website;
  • Assume all risks associated with using our products and services.

Intellectual Property

All content on obdtune.com, including text, images, logos, and product information, is protected by copyright laws. Any copying, distribution, or modification of materials without prior written consent is strictly prohibited.

Product and Service Guarantees

OBD Modules: We provide a one-year warranty covering manufacturing defects. If you experience any issues, please contact us at orders@obdtune.com for assistance.

Services: We guarantee successful completion of services when all client-provided recommendations are followed.

Returns and Refunds

Refunds are available under the following conditions:

  • The service was unsuccessful despite the client following all provided recommendations;
  • Refund requests must be submitted within 30 days of the service date.

For OBD modules, defective products may be returned for a replacement or refund within the warranty period.

Liability Disclaimer

We strive to maintain the accuracy and functionality of our website and products, but we are not liable for:

  • Technical issues, errors, or inaccuracies on the website;
  • Improper or unlawful use of our products or services;
  • Any damages resulting from the use of our products or website.

Users assume full responsibility for risks associated with using our products and services.

Customer Support

We aim to respond to all inquiries within 24 hours and make every effort to provide support 24/7. If you have questions or concerns, please contact us at orders@obdtune.com.

Dispute Resolution

In the unlikely event of a dispute, we actively participate in resolution processes, providing evidence such as screenshots to support claims. Disputes can be resolved through:

  • PayPal Buyer Protection mechanisms;
  • Bank chargeback processes.

Such cases are rare, occurring approximately once a year.

Jurisdiction

This website and its terms are governed by the laws of Poland. By using obdtune.com, you agree that any disputes will be resolved under Polish jurisdiction.

Data Privacy

We are committed to protecting your personal information. For details, please refer to our Privacy Policy.

Contact Us

If you have any questions about these Terms of Use or need assistance, we are here to help. Contact us at orders@obdtune.com—we look forward to supporting you!